"Why us?" is a great question. What makes us different from other VAs out there? Well, in a nutshell these are the points that make us different:
- We specialise in providing behind-the-scenes support to Speakers, so we know the industry and how it works
- We have created our own "10 Step Epilogue Process" to enhance the opportunity for our clients to gain repeat bookings from a presentation
- We ask all our new clients to fill out a comprehensive Initial Client Questionnaire so we completely understand their business, goals and preferred outcomes
- We lookout for speaking opportunities that our clients may not be aware of
- We come to our clients with solutions to streamline their business
- We have our own online CRM system to manage our clients databases
- Whilst attending networking events we promote our speakers (if the opportunity arises)
- We have an alliance with a dedicated and experience marketing mentor & strategist who can assist you with increasing your profile and brand awareness
- We have our own contacts within the industry plus a large database of networks and PCO's who receive monthly emails containing informative articles written by our clients
- We are a team of focussed and committed professionals: having a team means that we always have someone who can provide back-up support if needed
Want to find out more? Please visit our services page for more details on each aspect of our business.
Our team:
Nikki White - DirectorNikki White is the director and owner of The Heart Of. She has over 15 years experience as an Executive PA at senior corporate level and is your central point of contact within The Heart Of organisation. She is a member Thought Leaders and regularly attends industry functions to keep abreast of happenings in the industry. Nikki has had extensive experience working with speakers, facilitators and trainers. She is highly organised, efficient and professional and uses these strengths to successfully train, educate and manage the Virtual Assistants within The Heart Of team. Nikki will always ensure an exact match between the specific needs of the client with the skill set of the Virtual Assistant assigned and oversees quality control at all times. "Nikki is a remarkable VA/PA. She is web-savvy, technologically astute, discerning, and has a high level of emotional intelligence. As would be expected from a client perspective she displays a high level of professionalism, provides timely service, and I trust her to engage with my clients in a professional and caring manner. If you're looking for a Virtual Assistant who should be cloned so that your Association Standards are maintained, raised, and exceeded across the board, you should further investigate Nikki's DNA." Anders Sorman-Nilsson, Director, Thinque |
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Clodagh Higgins - Marketing Mentor & StrategistClodagh Higgins provides years of International Corporate experience to help our clients develop their Brand Awareness and Profile so they can become more successful, faster. Her passion for people is seen not only in the energy with which she dedicates to her job but in her ability to consistently find the best solution and open new doors for her extensive network of quality business and person contacts. Clodagh is an experienced Marketing & Sales professional. In her 13 years plus career she has worked with multi-national companies including Sony & Dell as a successful Sales & Account Manager. This proven success and experience allows Clodagh to add real value to our clients business with hands-on assistance in developing brand awareness strategies and business collaborations. Clodagh also runs her own consulting business as well as a number of small, fast growing internet based businesses. Clients regularly leverage Clodagh's knowledge of the online world, her skills and expertise to establish and accelerate new ventures or support and re-energise existing company offerings. |
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Juliet McDonald - BookkeeperJuliet McDonald provides a professional and reliable bookkeeping service utilising MYOB software. She has worked in various accounting roles in commercial and financial sectors over the last 15 years. Juliet is in her final stage of completing her degree on Bachelor of Business, majoring in Accounting at University of Technology, Sydney. She uses her expertise and competence in accounting to prepare accurate accounts and financial statements to assist you in reducing your stress around money. "Juliet's work as a bookkeeper is of a high standard as she combines both her extensive accounting experience with her knowledge learnt whilst completing her accounting degree at UTS. She can work independently, looks outside the circle, asks the necessary questions required to produce a set of accounts that we as accountants highly appreciate, and feel more confident about." Martin McGhee, Public Accountant, Martin F McGhee & Associates P/L.
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Philipp Hartle - IT ManagerPhilipp Hartle is a Brisbane-based Web Designer with over 6 years experience. He has worked with some of Brisbane’s leading Web Firms at a Project Management capacity, to design, develop, integrate and manage over 100 websites. He provides crisp, clean, and professional Web Design, Integration and IT Support Services for our clients. He provides a premium level of service and ensures that you receive the best possible return on your investment. Phil is also always on the lookout for new and exciting technology to assist speakers, facilitators and trainers in their specific industry and regularly contributes to our "From The Heart" newsletter with great new-age ideas. Want to join our team as a Virtual Assistant? We'd love to hear from you.
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